Return & Refund Policy

Last Updated: August 29, 2024

At Bhavitech, we are committed to ensuring your satisfaction with our products. Please read our Return and Refund Policy carefully to understand the conditions under which returns and refunds are accepted.

1. Eligibility for Refund

Product Mismatch: A refund will only be accepted if you receive a product from a different category or an incorrect product from what was ordered.

Investigation: All refund requests are subject to a thorough investigation by our team to verify the claim.

2. Refund Request

Time Frame: You must submit a refund request within 24 hours of delivery. If the request is not made within this time frame, we will not accept the refund request.

How to Request: To request a refund, please contact us on Telegram: t.me/bhavitechsupport.

3. Investigation Process

Upon receiving your refund request, our team will conduct a detailed investigation to verify the accuracy of your claim. This process may take several days.

If the investigation confirms that the wrong product or a product from a different category was delivered, we will proceed with the refund process.

4. Refund Decision

Approval: If your refund request is approved, the refund will be processed through the original method of payment.

Denial: If your refund request is denied based on our investigation, we will notify you of the decision, and no refund will be issued.

5. Non-Returnable Items

Please note that certain items are not eligible for returns or refunds, including products that are damaged due to misuse or mishandling by the customer.

6. Contact Us

If you have any questions or need assistance with a refund request, please contact us on Telegram: t.me/bhavitechsupport